Can I Place an Order by Phone or Email?
Yes. While online checkout is the primary ordering method, Progressive Automations can accommodate orders placed by phone or email for business customers, custom orders, and large volumes.
Ordering by Phone
Call 1-800-676-6123 during business hours (Monday to Friday, Pacific Time). Have the following ready:
- Product model numbers and quantities
- Your shipping address
- Payment information (credit card or PO number if on account)
- Your business name and contact details
Ordering by Email
Send a purchase order or order request to sales@progressiveautomations.com. Include:
- Product model numbers and quantities
- Preferred shipping method and delivery address
- Your contact information and company name
- PO number if applicable
Our team will confirm availability, provide a quote or order confirmation, and arrange payment.
When Phone or Email Ordering Makes Sense
- Custom products — items not listed on the website or requiring non-standard specifications
- Large quantity orders — where a custom quote or lead time discussion is needed
- Net Terms orders — where invoicing is required rather than credit card payment at checkout
- Documentation requirements — orders requiring certificates of conformity, custom packing lists, or special labelling
Can I Get a Quote Before Ordering?
Absolutely. Contact our sales team for a formal quote on any product or quantity. Quotes are typically provided within one business day and are valid for 30 days.
Tip: For repeat orders, setting up a business account lets you streamline future purchases and access order history, invoices, and tracking from one place.