Error Codes on My Remote Display — Full Reference Guide

Code	Meaning	Fix
RST / RSt	Initialization required — first power-on or after reset	Hold DOWN until desk lowers fully and display shows height
E01	Motor 1 (left leg) not responding or limit switch fault	Check leg cable connection; run full reset (ASr)
E02	Motor 2 (right leg) not responding or limit switch fault	Check leg cable connection; run full reset (ASr)
E03	Both motors not responding / sync fault between legs	Check both leg cables; run reset; check for physical obstruction
E07	Overload — weight on desk exceeds rated capacity	Remove weight; run reset
E08	Excessive current draw — motor or wiring fault	Unplug 30 seconds; check cables; contact support if persists
E09	Control box temperature too high (thermal protection)	Unplug; allow 30 min to cool; check ventilation around control box
E0L	Anti-collision triggered — desk detected obstruction	Clear obstruction or cable snag; reduce sensitivity if false trigger

For most error codes (E01, E02, E03, E07), running a full ASr reset resolves the issue after addressing the underlying cause. The reset procedure:

Hold DOWN until the desk lowers fully and showsASr
Continue holding DOWN until the desk re-homes and the display shows a height number
If the error returns immediately, the underlying fault (cable, obstruction, overload) has not been cleared

Contact support if:

The error code persists after a reset and all cables are securely connected
The error code returned is E08 (current fault) — this may indicate a motor or control box hardware issue
The desk makes unusual grinding, clicking, or buzzing sounds alongside the error

📞 Contact support: 1-800-828-9414 ext 1 or sales@progressivedesk.com. Have your model name, serial number, and the error code ready.

When your handset displays an error code, the desk has stopped movement for a specific reason. This guide covers every error code, what it means, and the fix for each one.