I HAVE TO HOLD DOWN THE REMOTE BUTTONS TO GET TO MY PRE-SET HEIGHT. IS THERE A WAY TO DO THIS WITH ONLY ONE PRESS?

If you are having to hold down the remote’s buttons to get to your pre-set height, this means that your control box is in momentary control. To set your remote to non-momentary mode, follow the steps below:

  1. Make sure that there is nothing underneath your desk as we have to enter the reset procedure.
  2. Press and hold the DOWN button until the display shows [ASr]
  3. Once [ASr] is shown, press and hold down [1] and you may see two values:
    1. 10.1 = Non-momentary Mode
    2. 10.2 = Momentary Mode
  4. Complete the reset procedure by holding the DOWN button until your standing desk slightly lowers and rises