Is Progressive GDPR Compliant?
Yes. Progressive Automations complies with GDPR for EU customers, PIPEDA for Canadian customers, and applicable US state privacy regulations. Here is what data we collect, how we use it, and your rights.
What Data Does Progressive Collect?
- Account and contact data — name, email address, phone number when you create an account or place an order
- Shipping and billing address — for order fulfillment
- Payment information — processed securely via third-party payment processors; PA does not store full card numbers
- Website behaviour — browsing activity collected via cookies and analytics tools to improve user experience
- Support communications — ticket content and interaction history
How Is My Data Used?
- To process and fulfill orders
- To provide customer and technical support
- To send order confirmations and shipping notifications
- To send marketing communications (only with your consent)
- To improve our website, product offerings, and support quality
Your Rights Under GDPR (EU/EEA Customers)
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of any inaccurate data
- Right to erasure — request deletion of your personal data (right to be forgotten)
- Right to restrict processing — limit how we process your data in certain circumstances
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — opt out of marketing communications at any time
How to Exercise Your Privacy Rights
Submit a request through our support ticket system at resources.progressiveautomations.com or email privacy@progressiveautomations.com. We will respond within 30 days as required under GDPR.
Cookies
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