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Progressive Warranty Overview

Progressive Automations and Progressive Desk products carry separate warranty terms. Here is a full breakdown of what is covered, for how long, and what is excluded.

Progressive Automations (PA) Warranty

  • Coverage period: 18 months from date of purchase for most linear actuators and control systems
  • What is covered: manufacturing defects in materials and workmanship under normal operating conditions
  • What is not covered: damage from misuse, overloading beyond rated capacity, incorrect wiring, water exposure beyond the product's IP rating, or normal wear
  • Proof of purchase: an order number or invoice is required for all warranty claims

Progressive Desk (PD) Warranty

  • What is covered: manufacturing defects and mechanical failures under normal use
  • What is not covered: normal wear & tear, cosmetic damage, damage from assembly errors, misuse, or modification

Product

Standard Warranty Term

Standing Desks (Solo Ryzer, Corner Ryzer, Prime Ryzer)

15 Years

Tabletops

15 Years

Frames (FLT-02, FLT-05, FLT-21)

15 Years

Desk Accessories (excluding batteries)

15 Years

Glyder Ergonomic Chairs

15 Years

HAG Capisco 8106 Chair

10 Years

Standing Desks (Mini Ryzer/FLT-01)

8 Years

Desk Converters

8 Years

Lifting Columns

7 Years

Any Battery Products

1.5 Years

Lighting

1 Year

 

Please refer to the individual website for detailed warranty information.

What Is Never Covered by Either Warranty?

  • Physical damage from impact, dropping, or improper handling
  • Water damage on products used beyond their rated IP protection level
  • Operating beyond rated load, speed, or duty cycle specifications
  • Modifications or repairs performed by unauthorized parties
  • Normal wear and tear over the product lifespan

How Do I Make a Warranty Claim?

  1. Contact PA or PD support with your order number and product model
  2. Describe the issue and attach photos or video showing the defect
  3. Our team will assess the claim and respond within 1 to 2 business days
  4. Resolution may include a replacement part, a full product replacement, or an RMA for inspection

Tip: Keep your order confirmation email and note the model number on your product label. These two pieces of information are all you need to start a warranty claim quickly.