What Are the Return Shipping Costs?
Who pays for return shipping depends on the reason for the return. Here's how it works.
Who Pays Return Shipping?
| Return Reason | Who Pays Return Shipping? |
|---|---|
| Changed mind / no longer needed | Customer |
| Ordered wrong model | Customer |
| Product defective on arrival | Progressive Desk |
| Order arrived damaged in transit | Progressive Desk |
| Wrong item shipped (our error) | Progressive Desk |
Cost Estimate for Customer-Paid Returns
Standing desks are large, heavy freight shipments. Return shipping costs are significant — factor this into your decision:
- Frame only:approximately $80–$130 depending on distance and carrier
- Frame + tabletop (2 boxes):approximately $150–$250
- Corner Ryzer (3–4 boxes):approximately $200–$350
💡 Get a quote before deciding. Contact sales@progressivedesk.com — in some cases the team may be able to arrange carrier pickup at a reduced rate compared to booking independently.